Maksym Pylypchuk

Front-office coordination — scheduling systems, patient intake and departmental documentation

Sioux Falls, SD

• ▪ Manage high-volume scheduling systems, patient intake pipelines and confidential records under HIPAA and regulatory compliance standards.
• ▪ Coordinate data flow across multiple internal systems and departments, keeping documentation accurate and consistent across functions.
• ▪ Support audit preparation and compliance reviews with timely, complete operational records.
• ▪ Built training and reference material for several departments — SOPs, process graphics and written instructions.

Sioux Falls, SD

• ▪ Supported system-wide workforce planning and employee-development work, using data analysis and process improvement across the organisation.
• ▪ Evaluated and led early implementation planning for a system-wide clinical staffing platform, assessing integration requirements against existing systems.
• ▪ Ran clinical space-utilisation audits across multiple facilities to inform capacity planning.
• ▪ Gathered and synthesised stakeholder feedback — structured surveys, interviews, trend analysis — from nursing units to surface systemic risks and process-improvement opportunities.
• ▪ Developed orientation and onboarding material for international nursing staff, turning complex operational and clinical information into usable documentation.

Sioux Falls, SD

• ▪ Ran a cross-state market and geographic analysis of cancer-care coverage across a 100+ county, four-state region (South Dakota, Minnesota, Iowa, Nebraska).
• ▪ Built interactive Tableau dashboards mapping incidence rates, existing facility locations and competitor presence.
• ▪ Built a multi-state directory of 200+ providers with SQL and Python, reconciling sources that shared no common schema or identifier structure.
• ▪ Presented regional expansion recommendations to executive leadership, supporting strategic-planning and quality-assurance work.

Sioux Falls, SD

• ▪ Business systems, operations and data work for small-business and nonprofit clients — Zoho implementations, web development, dashboards and process design.
• ▪ Selected engagements are written up as case studies on this site.

Sioux Falls, SD

• ▪ Mentor for first-generation and low-income students pursuing healthcare careers, covering academic planning, financial literacy and professional development.

Augustana University

Coursework included Advanced Business Analytics, Advanced Management Information Systems, Managerial Decision Making, Strategic Talent Management, Creating and Executing Strategy, Ethical Leadership, Advanced Finance, Advanced Project Management, Managerial Marketing, Leadership and the Law, and Entrepreneurship.

Selected for the Leadership Academy — matched with an executive mentor and attending monthly closed-door sessions with regional C-suite and senior leaders.

Augustana University

Primary major Computer Information Systems; second major Business Administration. Coursework included Computer Science II, Data Analytics, Management Information Systems II, Principles of Finance, Business Law and Strategic Management.

Dean's List.